Membership sign ups: We will issue a full refund within 24 hours of sign up if you're not fully satisfied with our services. Please contact us at support@xgvmedia.com Requesting a refund and the reason why. Thank you
( There are no refunds on Trial Memberships )
Please Contact Us At support@xgvmedia.com Before Returning Any Items. Thank You
DVD Sales: We will issue a full refund/minus shipping charge for all unopend packages within 30 Days of Purchase
Damanged Items: Must be reported within 24 Hours of delivery at support@xgvmedia.com. We will ship you out a replacement item with a perpaid envelope for damaged item within 48 hours.